New SaaS Product Development and Beta Testing

SoTalkie is an innovative AI-driven platform designed to revolutionize call support for businesses by providing intelligent, efficient, and scalable AI call agents. As they prepared to launch their product, SoTalkie needed support in finalizing their product concept, refining features, testing, and laying the foundation for customer acquisition. The primary goal was to shape a product that truly addressed market needs while building strong initial traction with early adopters.

  • Company SaaS
  • Stage Launch
  • Industry Conversational AI/Voice AI
  • Services Product Development and Beta Testing

Challenge: The AI call support industry is rapidly evolving, with increasing demand for more human-like, efficient, and adaptable virtual agents. SoTalkie needed to balance sophisticated product development with real-world usability and feedback. They also faced the challenge of validating their concept, securing early users. Entering a competitive market meant SoTalkie had to stand out through thoughtful product development, seamless user experience, and compelling communication.

What was done:

  1. Product Development
  • Finalized the product concept through in-depth feature research and market analysis.
  • Collaborated on product development, ensuring alignment with target customer needs.
  • Conducted rigorous product testing to identify and resolve early-stage issues.

2. Alpha Testing

  • Rolled out internal testing with team members to collect hands-on feedback.
  • Refined product features and user experience based on collected insights.

3. Beta Testing

  • Reached out to businesses within the network for live demos and real-world feedback.
  • Addressed potential customer concerns and incorporated suggestions into product iterations.

4. First 10 Subscribers

  • Secured SoTalkie’s first 10 paying customers through targeted outreach and tailored demos.
  • Personally conducted product demos and sales calls

5. Website UI/UX and SEO Consultation

  • Advised on website design to enhance user experience and engagement.
  • Provided SEO recommendations to increase visibility and attract qualified leads.

6. Sales

  • Created impactful sales materials, including sales decks and one-pagers, to support the sales team’s efforts.
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Impact and next steps

Through strategic product development, effective testing, and sales efforts, SoTalkie launched a polished and market-ready AI call support platform. Early feedback was overwhelmingly positive, helping them acquire their first 10 customers and validate product-market fit. With a solid foundation in place, SoTalkie is now focused on scaling further and preparing for public launch.